NewStart Support

For account, purchase, playback, or lesson-access issues, our team is here to help.

• Email: support@newstartapp.com
• For faster support, include device model, iOS version, screenshot, and issue time.

FAQ

• Purchase not unlocked: tap “Restore Purchases” in the app.
• Video playback failed: check network and retry; if the issue continues, contact support with error details.
• Account deletion: use in-app “Account Settings”, or submit a request on the Account Deletion page.